How can I leave a review?
After your order is delivered, we will email you a review request. You can also write a review from the product page.
Do I need an account to leave a review?
No. You can submit a review with the email address you used at checkout.
Can I edit or delete my review after posting?
Yes. Contact customer service and we will help you update or remove your review.
Are reviews moderated?
Reviews are collected from customers who ordered from us. We only remove reviews that are spam or inappropriate, never because they are critical.
What if my review contains inappropriate content?
Reviews with inappropriate content will be removed.
Please follow our guidelines when submitting reviews.
Can I upload photos or videos with my review?
Yes. You can add photos and videos of your installed shades to your review.
How long does it take for my review to appear on the site?
Reviews usually appear on the product page soon after you submit them.
Can I review products I haven’t purchased?
Reviews are requested from customers who purchased the product, and reviews from verified purchases are marked as such.
Can I get a response to my review from the company?
Yes, our customer service team may respond to your review to address concerns or questions.
Do reviews affect my order or account status?
No, leaving a review does not affect your order or user account status in any way.