How do I place an order?
To place an order, simply select your desired blinds, customize the options,
and add them to your cart. Then proceed to checkout and follow the payment instructions.
Can I modify my order after it’s been placed?
You can request a change within 24 hours of placing your order by contacting customer service.
After 24 hours, materials are cut for production and changes are no longer possible.
How can I check my order status?
You can check your order status in your account’s order history (log in with the email you used at checkout)
or in your order confirmation and shipping emails.
Can I add more items to my order after paying?
Orders cannot be changed once payment is completed.
Please place a new order for additional items.
Can I change the product specifications, such as size or color, after ordering?
Specifications can be changed only within 24 hours of placing your order, before production begins.
Please contact customer service as quickly as possible.
Will I receive a confirmation email after ordering?
Yes, you will receive an order confirmation email with all details after your purchase.
I made a mistake in my shipping address. How do I fix it?
Contact customer service immediately.
If your order hasn’t shipped yet, we’ll update the address for you.
How do I cancel my order?
You can cancel within 24 hours of placing your order, before production begins,
by contacting customer service.
Can I change the payment method after placing the order?
Unfortunately, the payment method cannot be changed once the order is completed.
Please cancel and reorder if you need to use a different payment method.
My order is delayed. What should I do?
Check your email for any notifications or
contact customer service for an update on your order status.